Vail Raises Frontline Pay to $20 an Hour, Accelerates Employee Housing Development
Company will also significantly expand HR team and allow employees back in resort communities via a flexible work program
March 17, 2022
f you’ve scanned this website even occasionally over the past few months, you’ve gotten an eyeful about the issues plaguing Vail Resorts this season, from packed parking lots to ski lessons booked up months in advance. Maybe you’ve experienced it yourself.
Back in January, Vail Resorts leadership acknowledged the issues and vowed to improve conditions across the board, taking immediate action where possible, such as replacing the general manager at Stevens Pass and implementing a new bonus structure aimed at retaining workers. Other problems, such as the staff shortage that has made it nearly impossible to get all services up and running this season, will take longer to fix.
On Monday, Vail announced plans to make serious inroads into the staff shortage situation for the 2022–2023 season, with the biggest initiative a minimum wage bump to $20 per hour.
In an open letter to employees on March 14, CEO Kirsten Lynch wrote that Vail Resorts is dedicated to changing its priorities, which “requires a pivotal shift in our company’s direction with a new strategic focus on all of you.” The wage increase applies to all year-round and seasonal employees, both hourly and salaried, at the resorts and the corporate offices. In addition, a $21 per hour minimum applies to ski patrollers, maintenance techs, and commercial vehicle drivers. And those are just minimums; wages will be increased based on experience.
Posted from Outside Online